Boutique HOA & Property Management Insights for RI & MA

Handling Inherited Vendor Balances After a Management Change

Your new management company inherits the bills, and your vendors inherit uncertainty. How to verify before paying, keep contractors loyal, and protect the board's authority — with a real example.

How to Change Management Companies Without Disrupting Your Owners

Owners don't fear change — they fear uncertainty. The right sequence for your vote, your communications, your vendors, and your records keeps a management change nearly invisible to the people who live there.

9 Warning Signs It's Time to Replace Your HOA Management Company

Vague financials, unanswered emails, surprise fees, and vendors who've stopped returning calls — how to tell the difference between a bad month and a management company that has to go.

12 Questions to Ask Before Hiring a Condominium Management Company

The interview is where most boards give away their leverage — the management company across the table does this every week. These twelve questions surface the answers that predict what year two actually looks like.

What Belongs in a Condo Management RFP (and What Doesn't)

A management RFP isn't paperwork — it's the document that decides which problems you'll still have in two years. Here's what to require, what to score, and what to leave out.

How Long Does a Management Transition Actually Take?

With a clear notice period and an organized handoff, most transitions run 60–90 days end to end. Here's the phase-by-phase breakdown — and the three things that make some drag for months.

Transferring Funds and Records During a Management Transition

Transitions succeed or fail in the handoff of money and paperwork. Here's the bank sequence, the records checklist every Massachusetts association should demand, and how to verify before you sign off.

The Expensive Truth About “Quick-Fix” Home Repairs

A professional service call may feel like an expense. In reality, it may be the step that prevents a clogged drain from becoming a multi-unit plumbing failure, a minor leak from becoming a reconstruction project, or a seemingly simple repair from becoming a threat to someone’s safety.

HOA Fees Are Never Going Down—And Here's Why

Every year, we hear the same question from homeowners: "When are our condo fees going to go back down?" The honest answer? They're not.

What Actually Happens When HOA Fees Don’t Get Paid?

If you live in a condominium or HOA community, your monthly fees probably feel a little… unexciting. They’re not flashy. They’re not optional. And unlike a kitchen renovation or new landscaping at your unit, you don’t always “see” where the money goes.

From Armchair Attorney to Board Leader: Why Your HOA Needs You to Step Up

If you live in a condominium or HOA community, you’ve probably seen it: a handful of owners who have a lot to say.

The 4 Types of HOA Owners That Cause 90% of Community Drama

(And How Good Boards Actually Handle Them)

Real Estate Is an Investment — And Investments Carry Responsibility

Owning one home is security. Owning multiple homes is an investment strategy. Those are two very different things.

Massachusetts Condo Law: What Every Board Member Should Know

Serving on a condominium board in Massachusetts is not just a volunteer role — it’s a legal and fiduciary responsibility.

How to Stay Calm When Clients Act Like You Caused the Blizzard

There are few professional experiences quite like being blamed for a snowstorm.

The Man Who Taught Me to Think Bigger

Behind every founder is someone who shaped the way they see the world. For me, it was my grandfather — a sharp businessman, a terrible jokester, and the man who convinced me he was Batman. As he enters hospice, I’m reflecting on the legacy that built mine.

Mismanaged Funds—What Now?

When You Inherit a Financial Mess: A Values-Driven Guide for HOA/COA Boards

Breaking Down Property Management Fees

Owning property can be a rewarding experience, but managing it? Well, that’s a whole different ball game. Whether you own a condo in Boston or a charming home in Providence, understanding the costs involved in professional property management is crucial. Today, I’m here to break down the often confusing world of property management fees. Think of this as your friendly guide to what you’re really paying for when you hire a property manager.

Rental Property Management Tips: Simplified and Stress-Free

How to Streamline the Management of Your Rental Properties

Managing rental properties can be a rewarding investment, but it often comes with a complex set of challenges. From tenant communication to maintenance coordination, here's how to streamline your operations.

Why We Stay Far Away from HOA Facebook Groups (And You Should, Too) 🛡️

Let's keep it real: social media is great for sunset pics, lost pet alerts, and the occasional block party invite. But those 'unofficial' HOA Facebook groups? They can spiral into drama faster than you can say 'keyboard warrior.'

Navigating the Challenges of Homeowners' Associations in Massachusetts and Rhode Island

Managing a homeowners' association (HOA) isn't just about budgets, maintenance, and meetings—it's about people. Sometimes, those people make the job a true test of patience, empathy, and professionalism. If you’ve ever found yourself facing resident drama, endless complaints, or board members who think they own the moon, you’re not alone.

Why Reserve Funding & Planning is Essential for New Associations

Starting a new homeowners association (HOA) is exciting—but it comes with big responsibilities. One of the most critical steps for long-term success is establishing a solid reserve funding plan.

Navigating the Challenges of Serving on a Board of Trustees for Homeowners and Condominium Associations

The unspoken struggles of board members when every neighbor issue lands on your doorstep. Serving on a Board of Trustees for homeowners and condominium associations comes with unique challenges.

The Property Manager's Guide to Surviving HOA Drama: A Field Report from the Trenches

Or: How I Learned to Stop Worrying and Love the Lawn Gnome Wars. A humorous yet practical guide to navigating the unique challenges of HOA management.

Understanding HOA Property Management Services

When it comes to managing a community, whether it's a cozy condominium complex or a sprawling homeowners association, things can get a bit tricky. HOA property solutions are about creating a harmonious environment.

Understanding Rising HOA Fees: Why Costs Are Increasing and How to Plan Ahead

If you've noticed your HOA fees climbing year after year, you're not alone. Across New England and nationwide, homeowners are facing the same reality: the cost of association living is rising steadily.

Why Fierce, Founder-Led Property Management Delivers What Big Firms Can't

Let’s be honest: most property management companies love to talk about “service,” but when you actually need real answers, you’re stuck on hold with a call center.